Privacy Policy

Effective date: 29 Jan 2024

OnBoard ('we' or 'us' or 'our') respects the privacy of our users ('user' or 'you'). This Privacy Notice explains how we collect, store, use, disclose, and safeguard your personal information when you visit our mobile application (theApp) or our website onboardcrewapp.com (the Site), unless covered by a separate privacy notice.

Please read this Privacy Notice carefully.

By accepting the Privacy Notice, you acknowledge that you have read and understood this Privacy Notice and you accept all of its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or otherwise processing your Personal Information in accordance with this Privacy Notice.

We reserve the right to make changes to this Privacy Notice at any time and for any reason. We will notify you about any changes by updating the 'Last updated' date of this Privacy Notice. You are encouraged to periodically review this Privacy Notice to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Notice by your continued use of the App or Site after the date such revised Privacy Notice is posted.

Collection of Your Information

We may collect your personal information about you when you use our App and Site. The information we may collect via the App or Site depends on the content, features and materials you use, and includes:

  1. Personal Information

    Personal information of the users are mandatorily required by OnBoard to deliver the services that users requested. This includes but is not limited to:

    • Name
    • Email address
    • Personal identifiers
    • Address
    • Phone number
    • Approximate Location
    • Photos Uploaded
    • Files or Documents Uploaded and its information inside
    • Other necessary personal information

  2. Derivative Data and Uploaded Media

    Our servers automatically collect information when you access the App or Site. We may also request access to your device's photo roll, camera, or files for uploading media or documents.

  3. Geo-Location Information

    We may request access or permission to track location-based information from your mobile device.

  4. Mobile Device Data

    Device information such as mobile device ID number, model, manufacturer, OS version, phone number, country, and location.

Use of Your Information

We may use information collected about you via the App or Site to:

  • Generate a personal profile to provide functionality
  • Monitor and analyze usage to improve experience
  • Notify you about updates
  • Request feedback and contact you
  • Improve our product based on feedback
  • Send promotional emails
  • Offer services from affiliates or partners

Disclosure of Your Information

  • We will not sell, distribute, or lease your personal information to unrelated third parties unless we have your permission or are required by law.
  • We may share information with third-party vendors under confidentiality agreements.
  • We may disclose information to comply with legal obligations.
  • We may enforce terms and protect rights.
  • We may validate data for better experience.
  • We may disclose data to protect OnBoard, our users, or others.

Security of Your Information

  1. Data Security

    We implement administrative, technical, and physical security measures. However, no method is 100% secure.

  2. Data Retention

    We retain personal data only as long as necessary for legal or business purposes.

Children Under the Age of 18

Our services are not intended for children under 18. We do not knowingly collect data from them.

If you're a parent of a child under 18 using our app, contact us at hello@onboardcrewapp.com.

Legal Rights

Under Indonesian Law No. 27 Year 2022, you may request access to, correction, or deletion of your data. Contact us for more information.

We reserve the right to refuse unreasonable or legally noncompliant requests.

Emails and Communications

To opt-out of emails:

  • Contact us at hello@onboardcrewapp.com
  • Click the unsubscribe link in promotional emails

By using the App or Site, you consent to our Privacy Notice.

If you have questions, contact us at hello@onboardcrewapp.com